I would like to take the time to thank you for caring for my brother these past two years. Larry, a special thank you for always getting back to me with any concerns I had. I’m thankful for all the zooms we had during the unprecedented pandemic. It was a blessing to be able to hear about our loved ones. I really appreciated the updates and progress reports from the facility when we were not able to visit. Mary, thank you for your understanding and kindness at such a difficult time, when I registered my brother at the facility. Your help with managing the transfer and guiding me through all the paperwork was truly appreciated. To the front desk, thank you for always being helpful as well as cheerful and pleasant. To the staff of D-Wing and E-Wing, a heartfelt thank you for your dedication and tireless efforts. The kindness you showed my brother while he was under your care did not go unnoticed. To Lisa, John, Tempy, Donna, Beverly and Marvin a special thank you for going above and beyond to care for my brother. He spoke very highly of all of you and I am so thankful for all the kindness you showed him. To Heather from OPTUM, thank you for talking to me when I did not know what to do and guiding me in the right direction. And always looking out for my brother’s best interest. In closing, to each and every one of you who played a part in my brother’s care, thank you.
-Ellen W.